Owning your own bakery may seem like a dream come true—but what if you could make it even better?
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Imagine having a thriving business that brings joy to your customers and allows you to live the life you’ve always wanted. Scaling your bakery business could be the key to making that dream a reality.
But how do you scale your bakery without sacrificing quality or customer satisfaction? And how do you ensure you can grow your business without running yourself into the ground?
In this guide, you can discover possible strategies for scaling your bakery business profitably and sustainably. We’ll cover everything from determining your goals to distribution channels and keeping expenses in check.
So, are you ready to scale your bakery business? Let’s get started!
Table of Contents
Although becoming a baker and owning a bakery may have been your original goal, now you may be more focused on how to handle business growth. At first, the concept seems simple—sell more baked goods and make more money. But if you head down that path, you’ll quickly learn there is only so much you can do on your own. You’re only one person with limited time each day. So, how are you supposed to grow your bakery business?
The first step is understanding that while the terms “scale” and “grow” are often used interchangeably, they’re not quite the same.
Scaling a business is sustainable long-term because it leads to increasing your revenue without increasing your expenses at the same rate. This allows you to maximize your profits and handle growth efficiently. Traditional growth, on the other hand, tends to look like selling more baked goods, hiring more staff, and increasing your overhead, potentially making it unsustainable long-term. Scaling, however, introduces new strategies, such as improving your process and equipment or finding new distribution channels to reach more customers without straining your resources.
As you can see, it’s possible to grow your business while barely increasing your net profit, but that’s not the goal. Instead, you want to scale your business so your revenue increases at a much faster rate than your expenses, leaving more money in the bottom line and more time for your personal life. That is the type of business scaling that is sustainable over time.
Now that we’ve broken down the difference on paper between growing and scaling, let’s look at how the difference plays out in a hypothetical example:***
***This is just an example. Results are not guaranteed. Each bakery may have different outcomes.
As you can see, when you focus on scaling your bakery, your increased revenue far outpaces the increased expenses you have as a result of your changes. This is why it’s important to create a plan for scaling your bakery by looking at all options instead of focusing on the immediate gains you may be able to make from quickly hiring more staff.
In addition, it’s important to scale your bakery in a sustainable way. While you can always try to sell more baked goods and increase your net profit by baking from sunrise until sunset, you may eventually burn out. So, let’s get into the details of how to scale your bakery successfully.
It’s tempting to assume you’re ready to scale once your bakery is running well and you have a clientele who can’t seem to get enough of your treats, but assessing your readiness is essential before starting this exciting journey.
While scaling seems exciting, starting the process before your bakery is ready to expand can quickly lead to frustration. Ask yourself the following questions—and be honest with yourself about the answers.
If you and your bakery are ready to take the next step, you’ll need a recipe for success to guide you along the way.
**Auguste Escoffier School of Culinary Arts does not provide legal advice. Always consult with an attorney before creating a new business entity!
If you’ve assessed your bakery and it’s time to scale, your next step is determining how you want to grow your bakery business. There is no right or wrong choice on which direction you take. Here are a few popular options to consider.
One of the simplest ways to scale is by increasing the production of your most popular items. If you constantly sell out of the lemon meringue pie halfway through the day, by increasing production, you can grow your sales without adding new products or services.
This strategy can allow you to meet the increased demand for your products with minimal risks. However, remember that simply increasing product can lead your business to grow but not scale. Consider adding new equipment and technology or improving processes to boost production without increasing expenses at the same rate. We’ll cover additional strategies that can help in the Keeping Expenses in Check section below.
Consider tapping into emerging trends in baked goods or asking your current customers what other items they’d like to see in the bakery.
This strategy can help attract new customers while also giving your current customers something new and delicious to try. This can also be a fun way to tap into your creativity so work doesn’t grow stagnant with the same products daily.
There are multiple ways to scale your bakery through new distribution channels, including the following.
Wholesale: Partner with restaurants, cafes, and grocery stores to distribute your baked goods to a wider audience. This leverages your established customer base and increases brand awareness.
Licensing: By licensing your recipes or branding to other bakers or food businesses, you can scale your business without scaling the production happening within your own bakery. This option allows you to capitalize on your intellectual property and reputation.
Subscription services: Adding a subscription box or monthly club to your bakery can help you scale through recurring revenue. Research has found subscription programs can increase how much customers spend and can help you create a predictable production schedule.
Online Sales: Whether you have a traditional or cottage bakery, building an e-commerce platform to sell directly to customers nationwide is a great option. You can expand outside your local area by offering convenient delivery options and highlighting unique products. Online marketplaces like Goldbelly allow artisanal bakers to sell their bread and pastries online rather than in-store.
Strategic partnerships: Similar to wholesale distribution, you can cross-promote products and services by partnering with other businesses, such as coffee shops or gift shops.
Catering: Scaling through catering can help you tap into a larger customer base and generate higher revenue per order. You can offer customized menus and delivery for local events, offices, and parties. It’s also an effective way to spread brand awareness and increase bakery sales.
Multiple Locations: Opening storefronts in new locations can help you cater to a larger local population. This could include multiple locations within your city or opening new locations in your surrounding area. You can also consider franchising opportunities if you have a strong brand model. Franchising can be a direct way to scale in which you expand the reach of your business while reaping additional financial benefits like associated fees.
As you explore options for scaling your bakery business, you’ll want to get down to the logistics. Dedicate time to research and planning so you can make informed decisions as you move forward. You can apply each of these concepts to any of the scaling methods above and compare your results to determine what may be the most profitable course of action.**
**Auguste Escoffier School of Culinary Arts does not provide legal advice. Always consult with an attorney before creating a new business entity!
Every option for scaling has a price tag. Conducting a financial analysis can help you assess the costs and potential return on investment for each strategy. If you want to add new equipment, you’d compare the costs of purchasing it and training employees to use it against the increased profits it could provide. If another approach or a different piece of equipment could get you that return on investment sooner or in greater abundance, you’d know to go with that instead. These head-to-head comparisons can help you determine which scaling path appeals to you most.
If you’re new to business numbers, you can try to teach yourself how to better analyze your financial statements, but you also shouldn’t be shy about speaking to an accountant.
As you work to scale, you don’t want to make decisions based on guesses for your potential sales. Instead, you can gather numbers you already have and assess demand for your most popular products. You can use this information to develop sales forecast predictions—how much money you stand to make by expanding your offerings, either in your current market or in additional markets. The goal here is to use as much hard data as possible to make decisions about buying equipment and hiring new people.
For example, a donut shop may have two flavors that sell out hours before the rest. You can look at the rate of those sales hour-by-hour to determine how many more of those donuts you could sell if you had more in stock. Then, you’d compare that potential profit to the different ways you could meet that demand (more equipment, more personnel, better efficiencies, etc.).
Understanding the regulations and legal requirements, such as permits, tax structure changes, or local inspections needed for your chosen expansion strategy is crucial. Take time to research any new regulations or permits needed for your chosen path to scaling. Ensuring your bakery meets legal compliance from the start can help you avoid any unwanted issues later.
You don’t want to choose your scaling strategy based solely on your own opinion. Market research helps you understand your target audience. Identifying what your customers prefer for products and services, gauging overall market demand, and analyzing competitor offerings can help you determine the best strategy to expand.
Imagine your bakery specializes in bread but gets a lunchtime rush from a nearby office park. Understanding that demographic, you might hire someone who can make spectacular cakes that you could offer to those offices at a discount (there’s no shortage of birthday cakes in any given office). By tapping into available markets, you can grow your bakery’s client base and reputation.
Don’t just set a plan and forget about it. You want a system in place that can track your bakery’s performance regularly to measure revenue growth against your goals. This could include tracking sales, customer feedback, and operational efficiency. Tracking your progress and analyzing your performance allows you to make adjustments as necessary to stay on the right track.
The time you invest in thorough research and planning acts as a solid foundation for your bakery’s scalability. This “recipe for success” can help you make informed decisions and manage resources as you focus on your expansion goals.
**Auguste Escoffier School of Culinary Arts does not provide legal advice. Always consult with an attorney before creating a new business entity!
Remember, you’re only scaling if your revenue is increasing more than your expenses. This means that keeping expenses in check as your production increases is crucial. The following strategies can help you increase your net profits:
You might be able to lower your expenses by focusing on improving your current production process. Here are some ideas to get you started:
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“I also wish I knew I didn’t have to do everything super fresh. I could have worked ahead a little bit more. I could have purchased another refrigerator or freezer and had my cake bases and buttercreams done so that I didn’t have to reinvent the wheel almost every time.”*“I also wish I knew I didn’t have to do everything super fresh. I could have worked ahead a little bit more. I could have purchased another refrigerator or freezer and had my cake bases and buttercreams done so that I didn’t have to reinvent the wheel almost every time.”*
Colette Christian
Escoffier Baking & Pastry Arts Chef InstructorEscoffier Baking & Pastry Arts Chef Instructor
You’ll have to buy more supplies and ingredients as production increases. And very often, the more you buy, the less you pay per ounce or pound. Regularly reassess what you’re paying vendors for flour, sugar, chocolate, yeast, and other bulk ingredients to help ensure you get the best possible price.
You can also look outside the traditional “big box” food suppliers to nonprofits and local farmers. You might be surprised at the pricing. For example, the late, great bakery owner Andy Clark created a nonprofit grain mill called The Mill Site that supplies flour to local bakers at affordable prices.
The same concept applies to packaging, to-go cups, receipt paper, napkins, and all the other supplies you need to serve your customers. Remember, lowering expenses is a way to increase your net profits.
You’ve probably heard the old adage, “Teamwork makes the dream work,” and while it may sound trite, building a strong team is important as your bakery scales. You are the bakery mastermind behind the delicious treats your customers love, but continuing to scale requires a skilled team working together. You’re limited on what you can do alone, but not everyone who wants to work at the bakery will be the perfect fit. When you find the right people, you can begin to delegate tasks and allow others to flourish in their roles.
Delegating tasks like baking, sales, or customer services allows you to step into a managerial role and focus on strategic areas like marketing, menu development, or exploring new distribution channels. The key is hiring individuals with skills that complement your own and those who share a passion for baking excellence. With a strong team supporting your efforts, you can continue to smoothly operate your bakery while you scale.
Here are strategies to keep in mind as you build your team.
Not everyone will be a great fit for your bakery. Look for those experienced in the area you’re hiring for, whether it’s baking, sales, or accounting. Remember, you can’t expect one person to be proficient in all areas of the bakery, so know what skills you’re looking for when you begin the interview process. Also, check to see if they’ll fit in with the culture and feel of your bakery.
Create a training plan before you hire. Doing so will help ensure each hire understands the production process. Continuing to invest in training opportunities for your team can help foster loyalty. Don’t forget to continue developing your own skills as a baker, leader, and business owner.
As you scale, it’s essential to learn how to delegate tasks. It’s important that you trust your employees to complete their work and aren’t constantly looking over their shoulders. This helps foster trust in the team and creates a collaborative work environment.
Having established and written processes and systems in place from the start can make a significant difference in the success of building your team, starting with your first hire.
There is good news and bad news when it comes to scaling your bakery. Let’s start with the bad news: while scaling and increased demand may seem like a great problem to have, it’s still a problem that can create overwhelming challenges for small bakeries.
You’ve likely heard of the television show “Cake Boss,” but you may not have heard about the challenges it brought to the bakery behind the show, Carlo’s Bakery. As the show gained popularity, the bakery grew by 1,000%. They struggled to keep up with orders until they upgraded their processes and began using software to help.
So, here’s the good news: yes, increased demand comes with challenges, but there are many solutions available to help you overcome those challenges and continue scaling a thriving bakery.
Some of the challenges that come with increased demand can include the following.
You may find that demand begins to outpace the ability of your equipment to keep up. When this happens, consider investing in additional equipment or new efficiencies to help you meet demand.
Good customer service is key to any business, so you don’t want your customers to experience long wait times. As demand increases, consider using online ordering systems or adding an express line for those with small purchases.
A common challenge among growing businesses is the need for capital upfront. You may need additional capital to hire staff, purchase new equipment, or keep up with increased ingredient costs before making additional sales. Look into obtaining a small business loan to help you bridge the gap as you scale.**
**Auguste Escoffier School of Culinary Arts does not provide legal advice. Always consult with an attorney before creating a new business entity!
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Forecasting and ordering must be improved so you don’t run out of key ingredients or need to toss expired perishables. As your production continues to increase, software may become necessary to help you keep track of how much you’re using so you can order correctly.
With increased demand, maintaining consistent quality can become more challenging. To combat this, have systems and processes in place and documented so everyone can complete tasks the same way. This can help ensure your customers receive the same high-quality, delicious baked goods regardless of which employees are working.
Your bakery is a success, and you’re ready for more. While scaling up can feel intimidating, it can be a sweet success with the right recipe and following the steps above!
This guide offered you some key ingredients: assessing your readiness, exploring expansion options, growing a team, and keeping costs in check. But succeeding at scaling your bakery business isn’t only about the business. Continuing to develop your skills and knowledge, both as a baker and business owner, can make all the difference.
Invest in yourself and your bakery. For example, you can take classes to improve your baking and business skills. You can enroll in an online baking and pastry program that can help you fit classes into your busy schedule as a bakery owner. Read books and articles about how to run a business efficiently. Network with other local business owners to learn from their experiences and share your own.
If you want guidance on learning to grow your bakery business, learn how our Food Entrepreneurship Program could help you take your bakery to the next level.
You’ve done the hard work of getting a bakery up and running, now you can take it to the next level and continue sharing your passion with others.
This article was originally published on August 20, 2021, and has since been updated.
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A bakery is a terrific business for people passionate about baking and wanting to become entrepreneurs.
Over the past fifteen years, our team has helped hundreds of entrepreneurs and small businesses in the United States and worldwide start and grow bakery businesses. This guide shares the actionable insights, tips, best practices, and expertise we’ve developed after helping over one hundred thousand brands.
If you’re considering starting a bakery, this comprehensive guide will help you understand the steps and essential factors to consider.
A bakery can be a fulfilling business for many reasons, including the following:
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But don’t be fooled; a bakery business isn’t all sugar and spice. There are some less appetizing aspects you’ll need to consider:
The first step in starting a bakery is defining your business idea and understanding your target market.
Your bakery could be a traditional brick-and-mortar shop, a bakery-café, or even a home-based or online bakery.
For example, a French patisserie would appeal to customers who appreciate fine pastries and European culinary traditions. A gluten-free bakery would cater to those with specific dietary needs (like Paleo) or those seeking healthier alternatives. Meanwhile, a local cupcake shop might focus on the community, creating custom cupcakes for birthdays, celebrations, and events.
A strong business plan and solid financial projections are crucial for any business, including bakeries.
For example, a bakery focusing on wholesale would need a business plan that includes strategies for attracting clients like restaurants and grocery stores. A high-end pastry shop in a bustling city must account for higher overhead costs in its financial projections. A family-owned bakery in a small town would need to consider local demand and purchasing habits in its business plan.
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The legal structure you choose for your bakery will affect your liability and taxes.
Different types of bakeries might choose different structures. For instance, a home-based bakery might start as a sole proprietorship, the simplest structure, offering complete control to the owner.
On the other hand, a bakery-café planning to expand to multiple locations might benefit from starting as an LLC or a corporation to limit the owners’ liability and facilitate potential investment.
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Furthermore, each type of bakery will need to navigate local health department regulations and obtain necessary permits. A bakery truck, for example, would require a mobile food facility permit, while a brick-and-mortar bakery would need a retail food facility permit.
Starting a bakery involves several costs, from equipment and ingredients to marketing and staff wages. Plan on spending at least $25,000 to $50,000 on equipment and supplies and legal startup costs.
For example, a gourmet cupcake bakery might need high-end baking equipment to produce consistently perfect cupcakes and funding for branding and marketing to stand out in a crowded market. A small, local bakery might have lower equipment costs but need to budget for local advertising and customer relationship efforts. If self-funding isn’t an option, you might consider financing your bakery business via loans, investors, or even crowdfunding, depending on the type and scale of your bakery.
Bakeries must navigate the necessary licenses, permits, and regulations, which vary by location and type of bakery.
A home-based bakery might need to comply with specific local or state food laws and home kitchen inspections. A bakery-café serving drinks and sandwiches would require a health department permit and potentially a liquor license. A bakery food truck would need a mobile food facility permit and must comply with various local and state regulations regarding food service vehicles.
Creating a unique menu is critical to setting your bakery apart. This means developing several signature items that customers can’t get anywhere else.
For instance, a vegan bakery could offer a variety of plant-based donuts that taste just as good, if not better, than traditional donuts. A bakery specializing in bread may use organic or locally sourced ingredients to create unique loaves. An artisanal bakery might feature a rotating menu of seasonal pastries and desserts highlighting local fruits and flavors (and my favorite, olive bread). A gluten-free bakery would need a menu of delicious, gluten-free treats to appeal to people with dietary restrictions or preferences. A bakery focusing on traditional bread would need various types, from basic loaves to artisan bread like sourdough or ciabatta.
Starting a bakery requires significant investment in professional-grade baking equipment and finding reliable suppliers. Although you can start baking at home, scaling your business typically requires commercial equipment and dedicated space.
For example, a bakery focusing on bagels would need a commercial-grade mixer for large batches of dough and a boiling station for the bagels. A specialty cake shop would need decorating tools and a variety of cake pans. A small home-based bakery would need to maximize efficiency in a smaller space, investing in multi-use equipment like a countertop convection oven and stand mixers.
Among other things, you’ll need to consider the following:
Creating a unique and compelling brand is critical to differentiating your bakery in the market.
For instance, a vegan bakery might craft a brand around sustainability and animal welfare, appealing to eco-conscious consumers. A French patisserie might leverage traditional French recipes and baking techniques to build a brand that embodies authenticity and sophistication. A bakery that caters to celebrations and events could create a joyous, festive brand image. A bakery with a 1950s retro theme could use social media to showcase its vintage décor and unique dessert creations. A health-focused bakery might host baking classes or wellness events to engage with health-conscious customers. An online bakery specializing in cookie delivery could use targeted advertising and influencer collaborations to reach potential customers.
Remember, your brand is not just your bakery name, logo design, and tagline but includes your bakery’s atmosphere, customer service, packaging, and online presence.
The location of your bakery can significantly impact your success.
The right location depends on your bakery’s concept and target market. For example, a bakery specializing in grab-and-go breakfast items might thrive in a busy downtown area where commuters can quickly pick up something on their way to work. However, the trend toward remote work can make a downtown-based bakery tricky.
Some of my favorite bakeries have been destination bakeries that were globally known for one or two unique items. A destination bakery, famous for its decadent pastries, might do well even off the beaten path, where customers are willing to travel for their unique offerings. An online bakery, however, would need a suitable space for baking, packing, and shipping rather than a customer-facing storefront.
Sourcing quality ingredients is essential for any bakery.
The type of bakery and your menu will determine what ingredients you need. For instance, an organic bakery must source organic flour, sugars, and other baking ingredients. A chocolate-focused bakery might invest in premium chocolates from renowned chocolate makers. A local-focused bakery might prioritize sourcing fresh fruits, dairy, and other ingredients from local farmers and suppliers.
Finding that sweet spot for your bakery item pricing isn’t just about the numbers—it’s culinary art!
It’s about blending your expenses, operating costs, taxes, and the market temperature into a perfect recipe.
Kick things off by calculating your monthly business operating costs. An exact number will help you determine what it takes to keep the bakery lights on.
Next, calculate your production and overhead costs. The production costs are all about the ingredients that go into your baked masterpieces and the necessary equipment. Overhead costs include advertising, accounting, labor, and more.
Now comes the moment of truth—calculating your breakeven point and the production costs per baked good. This will give you a pretty clear idea about pricing.
Imagine you run a cupcake business that costs you $2,000 monthly to keep the ovens hot and the lights on. You plan to sell 250 cupcakes each month.
To determine the price per cupcake, divide your monthly operating costs by the number of cupcakes. In this case, 2,000 divided by 250 gives you eight. So, $8 per cupcake is your magic number to cover overhead expenses.
But we’re not done yet.
Let’s add in the production costs. Suppose each delicious cupcake costs you $5 to whip up. Add this to the minimum cost to cover your operating expenses (eight plus five), and you have $13. This is the rock-bottom price you need to cover all your operating expenses. Selling cupcakes for even a penny less means starting a business guaranteed to lose money.
Finally, add on your desired profit margin to arrive at the final price of each baked good.
It’s a delicate balancing act, but with some practice and patience, you’ll master it—just like your favorite recipe!
Hiring and training staff is a critical step in starting your bakery.
The size and type of your bakery will determine the kind of staff you need. For example, a small home-based bakery might start with just one or two people, with the owner handling baking and administrative tasks.
A large bakery-café might need several bakers, baristas, and customer service staff. A bread-focused bakery might need to hire and train staff on specific techniques for kneading and shaping bread.
Finally, creating an efficient bakery operation and workflow is critical to running a successful bakery. This includes everything from ingredient preparation, baking, cleaning, customer service, and managing orders.
For example, a bakery specializing in custom-order wedding cakes would need a clear workflow for consulting with clients, designing, baking, and delivering cakes. A busy bakery café must have efficient systems for managing rush-hour customer traffic. A bakery with various offerings may need a detailed production schedule to ensure all items are prepared and available when needed.
A well-planned marketing strategy can help your bakery attract customers and build a loyal following.
For instance, a bakery with a unique concept, like a dog bakery making gourmet dog treats, might leverage social media to reach dog lovers nationwide.
A neighborhood bakery might focus on local SEO, community events, and partnerships with local businesses. An upscale bakery might invest in professional photography for a stunning website and high-end print advertisements.
Your marketing strategy should align with your brand and speak to your target customers.
Starting a bakery is rewarding but requires careful planning, hard work, and a passion for baking.
Remember, your bakery is not just about selling bread; it’s about creating an experience that leaves customers returning for more.
Are you interested in learning more about Bakery Production Line? Contact us today to secure an expert consultation!
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