When it comes to plisse screens, many customers find themselves puzzled about whether they should opt for the optional threshold adapter during purchase. Here, we’ll provide some crucial insights that will aid you in making an informed decision. Remember, our team is always here to assist you if you have any questions.
Maintenance Insight:
Retractable Plisse screen doors comprise an inner and outer channel where the door handle attaches. One common issue is the inner handle slipping down the track and resting on the floor, rendering it difficult to use. An easy temporary fix is to apply electrical tape to secure the handle.
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Upon examining the outer handle, I noticed it had a fastening mechanism. However, the inner handle lacked such a feature. After contacting Plisse through their official website, I discovered each handle is equipped with a set screw that requires a very tiny hex key for tightening. My inner handle was missing this critical screw, while the outer one was loose and ready to experience the same issue.
Thanks to great customer service, Plisse quickly arranged to send a new handle, set screw, and wrench to resolve the situation. It's a good tip for other Plisse screen door owners to check their set screws to prevent future mishaps, or else your pet might end up enjoying the new low-hanging handle!
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