The rise of Chinese shell companies in recent years has led to a surge of low-quality solar pump products on US marketplaces like Amazon and eBay. These companies operate under fictitious brands, promising warranties and support, only to vanish when faced with negative reviews.
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Being equipped with the information necessary to avoid scams and subpar solar pumps in the online market (11 pages)
Deceptive Tactics of Solar Pumps on Amazon
Why do we see such an abundance of affordable solar water pumps on Amazon? The straightforward answer is that the platform often sources products directly from overseas factories, flooding the market with enticing yet inexpensive items. For just $80, it’s understandable why someone might think, "What could go wrong?" However, is that really the case?
In fairness to these businesses, many showcase five-star reviews, suggesting some customers are satisfied. Yet, these glowing endorsements may come from people who were compensated for their feedback, or from actual customers who, despite expressing dissatisfaction, still rated the products highly. A troubling trend is that numerous brands lack reviews on their own websites, providing little means for consumers to access reliable information aside from what is presented on Amazon. We’ve deduced that these companies have a specific strategy for misleading potential buyers.
List a cheap water pump on Amazon > Secure numerous 4 or 5-star fake reviews > Keep the product listing active until the average rating falls below 3 > Relaunch the product under a slightly altered name or brand > Repeat the process.
RPS is a solar pump provider operating from the United States, utilizing domestic workers and offering genuine support. We are perplexed as to why so many counterfeit options are infiltrating the US market and causing issues for consumers. Thus, we've committed to uncovering the unsettling realities surrounding solar pumps sold on Amazon—prepare yourself, as you might not see a refund.
CUSTOMER REVIEWS ON AMAZON
DC HOUSE SOLAR WELL PUMP REVIEW FROM VERIFIED PURCHASE 1 out of 5 stars
Ultimately, it malfunctioned within two months. I've contacted customer service through all listed channels—multiple emails, the little chat bubble for assistance—and nothing. It's been over three weeks since I sent more than 15 messages without a reply. The customer support is a joke. The pump started giving off smoke and smelled like something electrical was burning. Just so you know, this pump only runs twice a week for 5 minutes, and it burned out this quickly. Prevent yourself a massive headache—avoid anything from this company and similarly branded products. You can thank me for saving you the time, frustration, and the $65 you’ll lose.
SHYLIYU SOLAR WELL PUMP REVIEW FROM VERIFIED PURCHASE 1 out of 5 stars
I was thrilled about the price and the positive reviews. It arrived two days sooner than expected, which was great. Upon installation, I was initially pleased with the pump’s performance. Yet, after just 45 minutes, it ceased functioning and now won't work at all. Customer service is only available Monday through Friday, so we’ll see how they address the issue. UPDATE: After contacting support, their assistance proved to be extremely unhelpful. Please don’t waste your money or time on this product.
ECO-WORTHY SOLAR WELL PUMP REVIEW FROM VERIFIED PURCHASE 1 out of 5 stars
If your pump failed within the first year, here’s why: after my pump malfunctioned after 5-7 months, I disassembled it for inspection. The design and assembly were substandard, with poor sealing that allowed water to enter the motor's armature area, leading to deterioration and wiring breakdown. I suspect all Eco-Worthy products are constructed similarly; the only variation is their outer casings. Lesson learned; time to seek a different supplier.
BE AWARE OF WARRANTY SCHEMES!
A concerning detail is the absence of warranty information in many listings for solar pumps. This lack of transparency raises a significant red flag and likely accounts for the numerous negative reviews citing pump failures that went unaddressed by the companies.
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We are the world’s first DIY Success Company, providing every RPS customer with a dedicated non-commissioned team that assists in designing your solar pump system, delivering it to your door, and supporting your DIY efforts with our USA engineers to ensure your success in getting the desired water output—guaranteed 100% of the time!
Begin with Sizing a Livestock Solar Pump to Meet Your Well and Water Needs
Every year, our team assists thousands of ranchers in selecting the appropriate size solar pump system and prepares them for installation. We are passionate about livestock and water management. Click here, or if you prefer, call us directly at 888-637- and request a Free Ranch Water Survey.
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RPS kits include:
RPS Controllers
Multiple Sensor Inputs
Tank & Well Low Sensors
Variable Frequency Control
Cycling Protection Timer
Exterior Shut-off Switch
RPS Solar Panels
UL Certified
Tested by Intertek ETL
National Standards for Hail and Wind Compliance
IEC / IEC Compliant
*Fully meets NRCS Standards
2-Year Comprehensive Warranty
30-Day Money-Back Guarantee
Engineering/Text Support
Includes the BEST step-by-step installation manual you’ll ever encounter. Seriously, you might want to frame it! Over 22 pages in full color provide the essential knowledge needed for wiring, plumbing, and mounting required.
RPS Motors
Slow Start/Stop
Brushless Motor Technology
Permanent Magnet Efficiency
Designed for Continuous Operation
RPS Pump Ends
Maintainable in the Field
Helical & Centrifugal Technology
Lifetime Rotor Warranty
Durable Stainless Steel Body
Includes plumbing connectors
Controller mounting hardware
Low-water & tank shut-off sensors
Waterproof splice/heat-shrink kit
OUR COMMITMENTS TO YOU
- Be a company our Grandfathers would have trusted. We resist the trend of outsourcing customer support post-sale. As an American, family-run business, our US engineers provide support both before and after your purchase.
- No pressure to purchase. Ever. Our team doesn’t work on a commission basis. Finding the right pump for you and your well is our priority. If we don’t offer a suitable livestock solar pump, we’ll help guide you to alternative solutions. Our ultimate mission is to ensure you have reliable water access.
- Consistent Water Access. While all manufactured products encounter occasional problems, we maintain an impressive track record in delivering water solutions to our customers. This starts by offering pumps tailored to your requirements in accordance with our Water Assurance Plan and rapidly addressing warranty issues to restore your functionality.
- Empower You! By gaining control over your ability to extract water from the ground, whether for agricultural or home use, you grow more self-reliant and resilient. We’re dedicated to educating you about solar water pumping systems for livestock, providing you the tools needed through our manual and online resources to facilitate self-installation. Take charge of your water supply today.
- Advocate for American farmers and ranchers. RPS embodies a David & Goliath narrative, a small American business challenging a large European pump corporation more concerned with profits than the longevity of its products and the exorbitant costs for ranchers. We’re grateful for the support of our customers in the fight for small businesses against foreign companies attempting to capitalize on the relentless dedication of hardworking individuals in our country.
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